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Online Services

GP online services allow you to access a range of services via your computer, mobile or tablet. Once you have signed up, you will be able to:

  • Book or cancel appointments online
  • Order repeat prescriptions online

More information including “how to” leaflets and videos of patients and why they are using GP online services are available at www.nhs.uk/gponlineservices

How to sign-up

We can sign you up to online services to book/cancel appointments and order repeat prescriptions quickly and easily.  Please visit the surgery bringing with you a form of photo ID (passport, driving licence) and documentation with your address on (a bank statement or council tax bill etc).  Once we verify your identification, we can then sign you up to use these online services.  You will be issued with a username and password to activate your account.

NHS England rules allow us to vouch for your identity in person rather than requiring ID documents provided that a member of our teams knows you well enough to confirm your identity.

View Your Detailed Coded Medical Record

We also offer the option for patients to view their detailed coded medical record and summary care record which gives you access to coded data, our immunisation/vaccination history and allergies.  An application form for detailed coded medical record access can be requested at reception.

*Please note that it is at the discretion of the practice's Caldicott Guardian as to whether detailed coded medical record access is granted. 

SystmOnline

Use the links below to carry out your online access service request -

Repeat PrescriptionsManage your Repeat Prescriptions
Cancel AppointmentsCancel any existing appointments
AppointmentsManage and book appointments
Change Contact DetailsChange your Contact Details

Have Your Say

Welcome to Fieldhead Surgery

We are confident that our new website will provide our patients with clear and concise information in an easy and convenient format.  Users can find useful information using the main tabs and additional information can be found by clicking on the links at the bottom of the page under "further information".

We welcome feedback - please help us to continue to build our new website by telling us what you would like to see.  You can contact us using this link and click on "send us your comments and suggestions" found under the Google map.

Our website layout has changed!

For access to online repeat prescriptions and online appointment booking, please go to the Online Services page

Here for You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or make/cancel an appointment

Partners in Your Care

At Fieldhead Surgery, patients and healthcare professionals work together to ensure the most appropriate care is provided.  We have a set of Core Values and a Mission Statement to which all Partners and staff work towards delivering and achieving.  You can read these here.

Access to the Surgery

The surgery provides a sizeable patient car park in which there are designated disabled bays and adult/child parking spaces.  Access to the surgery is via steps or ramp to the main front door.  If you require assistance with the doors leading in to the reception area please press the bell and a member of the reception team will aid you.  Upon leaving, if you require assistance please press the reception bell at the front desk.  We have a designated disabled waiting seat near the front reception desk.

The reception area, patient waiting room and all clinical rooms are located on the ground floor providing suitable access for disabled patients.  Please let a member of the reception team know if you require any kind of assistance whilst in the surgery and we will be happy to help.

(Site updated 20/06/2019)

Contact Details

Fieldhead Surgery

Contact Telephone

01484 654504
111
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